Terms of Service

Last updated: July 20, 2026

These Terms of Service (these “Terms”) are a binding agreement between you and Atlasio, Inc. (“Atlasio,” “we,” “us,” or “our”) governing your access to and use of atlasioapp.com, the Atlasio mobile application (the “Atlasio app”), and the marketplace platform and related services we operate (collectively, the “Service”).

PLEASE READ THESE TERMS CAREFULLY. SECTION 17 CONTAINS A MUTUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING A 30-DAY RIGHT TO OPT OUT. SECTION 2 DESCRIBES ATLASIO’S LIMITED ROLE AS A NEUTRAL MARKETPLACE.

1. Acceptance of These Terms; Eligibility

By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

When we ask you to accept these Terms during account creation or after a material update, we record the Terms and Privacy Policy versions presented, the exact acceptance statement, the method and surface used to accept, and a server timestamp. Clicking the acceptance control is your electronic signature to these Terms, including the arbitration agreement and class-action waiver in Section 17. Privacy Policy acknowledgment confirms receipt of that notice; it is not consent to an unrelated optional use of personal data.

To use the Service you must: (a) be at least 18 years old; (b) have the legal capacity to enter into a binding contract; (c) not be barred from using the Service under applicable law; and (d) if you use the Service on behalf of a business or other entity, have authority to bind that entity, in which case “you” includes that entity.

The Service is not directed to children, and we do not knowingly permit anyone under 18 to register.

2. The Atlasio Platform & Our Role

Atlasio is a marketplace platform that connects real estate agents, homeowners and other consumers (together, “Requesters”), and home service providers — including contractors, home stagers, real-estate photographers, home inspectors, appraisers, mortgage professionals, title and escrow professionals, transaction coordinators, attorneys, and warranty professionals (“Providers”). Requesters post home service jobs; Providers submit bids; the parties negotiate, award jobs, communicate, and confirm completion through the Service. The Service also includes an Agent Closing Tracker that helps agents and invited closing participants coordinate transaction information, milestones, alerts, documents, and acknowledgments.

Atlasio is a neutral venue. Atlasio is not a general contractor, home services provider, real estate broker, broker of construction services, employment agency, or employer of any Provider. Providers are independent businesses or independent contractors, not employees, agents, joint venturers, or partners of Atlasio. Atlasio does not perform, supervise, direct, or control the work of any Provider, does not set Providers’ prices for the underlying work, and is not a party to any agreement between Requesters and Providers for services.

Closing Tracker is a coordination tool. Atlasio is not a real estate broker, title or escrow company, lender, transaction coordinator, law firm, tax adviser, or official transaction recordkeeper. The Closing Tracker does not replace instructions, notices, records, deadlines, or advice from licensed professionals or the parties’ controlling agreements. Atlasio is not a party to a transaction merely because users coordinate it through the Service.

No endorsement by Atlasio; no guarantee. Atlasio does not endorse any user and does not guarantee the quality, safety, legality, timing, or outcome of any services offered or performed by Providers, the accuracy of any listing, bid, review, or user endorsement, or the ability of any party to pay. Reputation signals on the Service — including reviews and user endorsements — are submitted by users and reflect the opinions of those users, not of Atlasio. An endorsement made by one user of another is never an endorsement by Atlasio. Any screening we may perform is limited and should not be relied upon as a substitute for your own diligence.

Credential information and status. Providers may submit license and insurance information and supporting documents for account review. Any “pending,” “reviewed,” “verified,” or similar status reflects only the limited review described in the Service at that time. It is not a guarantee that a credential remains current, applies to a particular project or jurisdiction, or covers the requested work, and it is not an endorsement of the Provider. Requesters must independently confirm current qualifications, scope, and coverage.

Provider responsibility for compliance. Providers are solely responsible for obtaining and maintaining all licenses, registrations, certifications, permits, bonding, and insurance required for their trade and for the work they perform, and for complying with all applicable laws — including state and local contractor licensing requirements, building codes, real estate and lending regulations, and fair housing laws. Requesters are responsible for verifying that a Provider meets their requirements before awarding work.

3. Accounts, Registration & Security

You must register an account to use most features of the Service. You agree to: (a) provide accurate, current, and complete information, including — for Providers — accurate information about your business, trade, and qualifications; (b) keep your information up to date; (c) keep your password and credentials confidential; and (d) notify us promptly at privacy@atlasioapp.com of any unauthorized use of your account.

You are responsible for all activity that occurs under your account. You may not sell, transfer, or share your account, and you may not create an account using another person’s identity or without authority to bind the business you claim to represent. If you register using Google or Apple sign-in, your use of those services is subject to their terms.

We may suspend or refuse registration, reclaim usernames, or require additional verification at our reasonable discretion, including to protect the integrity of the marketplace.

You may permanently delete your account from Account settings in the app or on the web. You must finish or cancel active jobs and closings first. Deletion disables sign-in, removes your public profile, and deletes or de-identifies account data that Atlasio does not need to retain. We may retain restricted transaction, payment, safety, dispute, fraud-prevention, legal, backup, and communication-suppression records as described in our Privacy Policy. Account deletion cannot be undone.

4. Jobs, Bids, Awards & Closing Tracker

Job postings. Requesters may post jobs describing home services needed, including descriptions, addresses, timeline preferences, and photos or videos of the property. You represent that your postings are accurate and that you have the right to request the work described at the property identified.

Bids and negotiation. Providers may submit bids on posted jobs, and parties may exchange counter-offers through the Service. Each bid or counter-offer is an offer made by one user to another. Atlasio is not a party to any bid, counter-offer, award, or resulting agreement and does not guarantee that any job will receive bids or that any bid will be accepted.

Awards. When a Requester awards a job to a Provider, a direct agreement for the underlying work is formed between those users on the terms they have negotiated. The parties are solely responsible for performing that agreement, including scope, scheduling, changes, workmanship, payment for the work, cancellation, and any disputes about it.

Completion. The Service allows parties to confirm completion of awarded jobs. Completion confirmations are records made by users; Atlasio does not inspect or certify any work.

Precise location. A property address or Provider office address may constitute precise geolocation. Before Atlasio begins address search or geocoding for a location covered by applicable sensitive-data law, we present a separate, just-in-time disclosure and ask the person providing the location to take an affirmative action authorizing the disclosed use. We use exact addresses and coordinates for the stated job, fulfillment, safety, or distance-matching purposes and disclose them only as described in the Privacy Policy. Agreeing to these Terms alone is not that separate consent. You may withdraw a location consent through the applicable setting or by contacting privacy@atlasioapp.com; withdrawal does not affect processing already completed and may disable address-dependent features. You may provide another person’s precise location only if you have authority to do so and, where required, that person’s valid consent for the disclosed purpose.

Closing Tracker and party access

Agents and other authorized users may create Closing Trackers and enter property, price, buyer, milestone, closing-day, document, alert, and participant information. If you enter information about another person or invite that person, you represent and warrant that you have the authority and lawful basis to provide the information and to involve that person in the transaction. You must keep the information accurate and use it only for the applicable closing.

Closing Tracker access may be provided through a scoped party link. A party link is a bearer credential: anyone who possesses a valid link may be able to view information and take the actions permitted for that link until it expires or is revoked. You must share party links securely, only with intended participants, and notify us promptly if a link is sent to the wrong person or may have been compromised. You may not forward or use another person’s party link without authorization.

Participant updates, acknowledgments, milestone dates, alerts, document requests, and uploaded files are user-supplied coordination records. They are not official notices, escrow or title instructions, legal advice, or a guarantee that a deadline or closing condition has been satisfied. Do not enter account credentials or complete wire instructions in the Service, and independently verify all payment or wiring instructions through a trusted channel before sending funds.

We may, but are not obligated to, remove or decline to display any job, bid, or other content, and we may limit the number of Providers matched to a job, in each case to operate the marketplace fairly and safely.

5. Fees & Payments

Platform success fee. A Provider’s first awarded job carries a $0 Atlasio fee. After that, the fee is 10% of the accepted bid amount, subject to a $20 minimum. The fee rule is shown before bidding; the exact dollar amount is calculated and disclosed when the Provider is awarded the job. Atlasio charges that fee only after the Requester confirms the job is complete. A canceled job is not charged. More examples and details appear on our contractor fee guide.

Agent Closing Tracker. Atlasio does not offer an Agent Premium subscription at launch. The first Closing Tracker closing tracked on your account is free. Each subsequent closing carries a one-time $29 fee. Closings created before activation are grandfathered and are not charged retroactively; the earliest one counts as the account’s free closing. Creating that first closing uses the free benefit; later cancelling, archiving, or deleting its tracker does not restore the benefit. Before a paid closing is created, we display the current one-time fee and require your affirmative agreement. The fee becomes due, and Atlasio initiates the charge to your saved payment method, when the paid Closing Tracker is created. If the price changes, the price shown and accepted at creation controls that closing.

Saved payment method authorization. Stripe securely collects and stores your payment method for Atlasio. Saving a card by itself does not create a subscription or charge the card. By saving a payment method and affirmatively accepting an applicable fee, you authorize Atlasio and Stripe to charge that method without requiring you to re-enter the card at the disclosed trigger: job-completion confirmation for a Provider platform success fee, or paid-tracker creation for a Closing Tracker fee. You are responsible for keeping the method current and for having authority to use it.

Payments between users. Atlasio does not currently process payments between Requesters and Providers. Requesters and Providers settle payment for the underlying work directly between themselves, using whatever method they agree on. Atlasio is not responsible for any payment, non-payment, refund, chargeback, lien, or tax obligation arising from the underlying work.

Account deletion is not conditioned on paying an accrued Atlasio fee. If a fee is still resolving when you delete your account, we may retain the restricted billing customer and payment identifiers solely to settle that already-accepted fee for up to 90 days. They cannot be used to restore Service access or create a new fee. At the end of that period, any unresolved amount is written off and the retained payment-provider customer is deleted.

Failed charges and outstanding fees. If a charge fails or requires additional action, we may ask you to update or authenticate the payment method and may reattempt only the same previously accepted fee. We may restrict the related paid feature and, for a Provider with an outstanding platform success fee, pause new bidding until the matter is resolved. Removing or replacing a payment method does not cancel a fee that already became due under these Terms.

Fee changes; taxes; corrections. Fee schedules may change prospectively. The fee applicable to a job or Closing Tracker is the fee rule and exact amount presented at the applicable acceptance point. Fees are exclusive of taxes, and each user is responsible for taxes imposed on that user. If you believe a charge is duplicated, unauthorized, or inconsistent with the fee you accepted, contact us promptly. Refunds or credits, if any, will be provided as disclosed at purchase, required by law, or determined by Atlasio based on the circumstances.

We may suspend or terminate access and pursue collection of fees that became due, including reasonable collection costs where permitted by law. Nothing in this Section limits non-waivable consumer rights or your rights with your card issuer.

No circumvention. Soliciting, accepting, or completing — or attempting to solicit, accept, or complete — off-platform any transaction that originated through the Service, for the purpose of avoiding Atlasio’s fees, is a material breach of these Terms. See Section 9.

6. Messaging

The Service includes in-platform messaging so Requesters, agents, and Providers can communicate about jobs, including through text, image, document, and video attachments. You agree to use messaging only for legitimate communication related to the Service, and not to send spam, advertising unrelated to a job, harassing or threatening messages, phishing attempts, malware, or requests intended to move a platform-originated transaction off the platform to avoid fees.

We may use automated tools and manual review to monitor messaging for fraud, safety, fee circumvention, and violations of these Terms, consistent with our Privacy Policy. Messages are not private communications with Atlasio, and other participants in a conversation can see, save, and share what you send them.

You may report suspected spam, deception, harassment, unsafe behavior, or other violations through reporting controls where available or by contacting us. Reports may concern a user or profile, job, bid, message, review, or endorsement. We may preserve the reported content and relevant account context, investigate it, and take action under Section 9. Reports must be made in good faith and may not be used to harass another user or interfere with legitimate marketplace activity.

7. Reviews & Endorsements

Reviews and endorsements are submitted by users, not by Atlasio. They help the community make informed decisions, and their integrity is essential to the Service. You agree that any review or endorsement you submit will: (a) be honest and reflect your genuine, first-hand experience with the user being reviewed or endorsed; (b) not be exchanged for compensation, discounts, or other incentives; (c) not be submitted for yourself, your own business, or a competitor for the purpose of manipulating reputation; and (d) not contain unlawful, defamatory, or irrelevant content.

We do not verify reviews or endorsements and are not responsible for their content, but we may remove or refuse to display any review or endorsement that we reasonably believe violates these Terms, and we may suspend accounts involved in reputation manipulation. Reviews and endorsements are the opinions of the users who submit them and do not represent the views of Atlasio.

8. User Content & License

“User Content” means content you submit to the Service, including job descriptions and details, addresses, photos and videos of homes and property, bids and negotiation communications, messages and attachments, profile and credential information, reviews and endorsements, and Closing Tracker information, participant details, alerts, documents, and updates. You retain any ownership rights you have in your User Content. These Terms do not give you ownership of another person’s information.

License to Atlasio. You grant Atlasio a worldwide, non-exclusive, royalty-free license, with the right to sublicense to our service providers, to host, store, reproduce, modify (for example, to reformat or resize), transmit, display, and otherwise use your User Content as reasonably necessary to operate, provide, improve, support, and secure the Service and enforce these Terms. This license includes displaying your User Content to the other users who are intended to see it under the design of the Service — for example, showing your job details and media to matched Providers, or showing your review on a Provider’s profile. Atlasio will not use private messages, precise addresses, private Closing Tracker content, or supporting credential documents in public advertising without separate permission. This license continues for as long as your User Content remains on the Service and afterward only as needed for permitted retention, backups, enforcement, or content already shared with other authorized users.

Your responsibilities. You represent and warrant that: (a) you own your User Content or have all rights necessary to grant the license above; (b) your User Content does not infringe or misappropriate any third party’s rights, including intellectual property and privacy rights; and (c) you have any notice, consent, or other authority needed to provide personal information about another person, invite that person, and upload photos, videos, documents, or property information that concerns someone else.

Feedback. If you send us suggestions or feedback about the Service, we may use them without restriction or obligation to you.

9. Acceptable Use & Prohibited Conduct

You agree not to do, or attempt or help others to do, any of the following:

  • Violate any applicable law or regulation, including licensing, consumer protection, and fair housing laws;
  • Circumvent fees — solicit, negotiate, or complete off-platform any transaction that originated through the Service in order to avoid Atlasio’s fees, or encourage another user to do so;
  • Manipulate reputation — post fake, compensated, coerced, or retaliatory reviews or endorsements, or trade reviews or endorsements with other users;
  • Misrepresent your identity, qualifications, licensure, insurance, affiliation, or the nature of any job or bid;
  • Scrape or harvest — access the Service using bots, crawlers, scrapers, or other automated means, harvest data about users or listings, or use Service data to build a competing product or to train machine-learning models without our written permission;
  • Probe, scan, or test the vulnerability of the Service, circumvent access controls or rate limits, or interfere with the Service’s operation, including by introducing malware;
  • Access, forward, disclose, or misuse a Closing Tracker party link, message attachment, credential document, or other private content without authorization;
  • Reverse engineer, decompile, or disassemble any part of the Service, except to the extent this restriction is prohibited by law;
  • Post content that is unlawful, infringing, deceptive, defamatory, obscene, harassing, or threatening, or that discloses another person’s personal information without authorization;
  • Use the Service to send unsolicited commercial messages, chain letters, or pyramid schemes;
  • Use another user’s account, or make your account available to others; or
  • Use the Service for any purpose other than its intended purpose as a home services marketplace and real-estate transaction coordination tool.

We may investigate suspected violations and may remove content, limit features, suspend or terminate accounts, withhold or recover avoided fees, and report conduct to law enforcement where appropriate.

10. Mobile Application Terms

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the Atlasio app on a mobile device you own or control, solely to use the Service. Your app license and use are also subject to the applicable standard end-user license agreement, terms, and usage rules of the app marketplace from which you downloaded it (such as the Apple App Store or Google Play). Mandatory app-store terms control to the extent they conflict with this Section.

If you downloaded the app from the Apple App Store: these Terms are between you and Atlasio, not Apple; Apple has no obligation to provide maintenance or support for the app; Apple is not responsible for addressing any claims relating to the app or your use of it, including product liability, regulatory, and IP claims; and Apple and its subsidiaries are third-party beneficiaries of this Section 10 with the right to enforce it against you.

The app may update automatically, and standard carrier data rates may apply. You can control push notifications in your device settings.

11. Third-Party Services

The Service is built with and interoperates with third-party services, including Supabase (database, authentication, and file storage), Stripe (payment-method collection and fee processing), Vercel (hosting and analytics), Google (Places API and OAuth sign-in), Apple (OAuth sign-in), Anthropic (AI-assisted job classification and optional Provider business fit checks), Twilio (text-message delivery), Expo (mobile app and push-notification services), Resend (email delivery), Notion (restricted Provider-prospect CRM records), and EPA AirNow (location-based air-quality information). Address and mapping features that use Google services are also subject to Google’s terms of service.

We do not control third-party services and are not responsible for their availability, accuracy, or practices. If you connect a third-party account or directly use a third-party feature, that use may also be governed by the third party’s terms and privacy policy. Our disclosures to service providers are described in our Privacy Policy.

12. Intellectual Property

The Service — including its software, design, text, graphics, logos, and the Atlasio name and marks — is owned by Atlasio or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights in the Service. You may not use the Atlasio name, logo, or marks without our prior written consent. Nothing in these Terms transfers to you any ownership of the Service or grants any implied licenses.

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice under the Digital Millennium Copyright Act (DMCA) to our copyright contact at privacy@atlasioapp.com with the subject line “DMCA Notice,” including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it on the Service; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

If your content was removed in response to a DMCA notice and you believe the removal was a mistake or misidentification, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g) to the same address. We will terminate the accounts of repeat infringers in appropriate circumstances.

14. Disclaimers of Warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, Atlasio makes no warranty and disclaims all responsibility regarding: the conduct, qualifications, licensure, insurance, or performance of any user; the quality, safety, legality, timing, or results of any services performed by Providers; the accuracy or reliability of any job posting, bid, review, endorsement, or other user content; and whether the Service will be uninterrupted, secure, or error-free. You interact with other users, allow access to your property, and perform or accept work at your own risk.

Atlasio does not warrant that Closing Tracker information, milestones, alerts, dates, documents, acknowledgments, contact details, financial amounts, or third-party instructions are complete, timely, authentic, or legally sufficient. You remain responsible for confirming transaction requirements and payment or wiring instructions with the appropriate licensed professional through a trusted channel.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, Atlasio and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to these Terms or the Service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if Atlasio has been advised of the possibility of such damages.

To the maximum extent permitted by law, Atlasio will not be liable for the acts or omissions of any user, for any dispute between users, for the performance or non-performance of any services by a Provider, for any property damage, personal injury, or economic loss arising from work performed or arranged through the Service, for any payment obligations between users, or for loss arising from reliance on Closing Tracker information, unauthorized party-link access, or fraudulent or inaccurate payment or wiring instructions.

To the maximum extent permitted by law, Atlasio’s total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total fees you paid to Atlasio in the twelve (12) months immediately preceding the event giving rise to the claim, and (b) one hundred U.S. dollars (US $100).

Some jurisdictions do not allow the limitation of certain damages, so some of the above limitations may not apply to you. The limitations in this Section 15 are fundamental elements of the bargain between you and Atlasio and will apply even if a limited remedy fails of its essential purpose.

16. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Atlasio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or connected with: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms or of any law or regulation, including licensing and permitting requirements; (d) services you perform, receive, or arrange through the Service, including any property damage or personal injury; (e) personal information, invitations, party links, or transaction materials you provide without authority; or (f) your dispute with any other user. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

17. Dispute Resolution; Arbitration; Class Action Waiver

Please read this Section 17 carefully. It requires most disputes between you and Atlasio to be resolved through binding individual arbitration, and it waives the right to a jury trial and to participate in class actions. You may opt out as described in Section 17.6.

17.1 Informal resolution first

Before filing a claim, you and Atlasio each agree to try to resolve the dispute informally. You can notify us of a dispute by emailing privacy@atlasioapp.com with the subject line “Dispute Notice,” including your name, account email, a description of the dispute, and the relief you seek; we will notify you at your account email. If the dispute is not resolved within 60 days after notice, either party may begin arbitration as set out below.

17.2 Mutual agreement to arbitrate

You and Atlasio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service — with the exceptions in Section 17.3 — will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by this Section 17. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The arbitrator will be selected under the AAA rules, will apply the same substantive law a court would apply, and may award the same individual relief a court could award. Arbitration will take place in Denver, Colorado, or, at your election, by videoconference or telephone, or based on written submissions. Payment of filing, administration, and arbitrator fees will be governed by the AAA rules; if your claim is for less than US $10,000 and you cannot obtain a fee waiver, Atlasio will pay the filing, administration, and arbitrator fees other than your initial filing fee, unless the arbitrator finds the claim frivolous.

17.3 Exceptions

Either party may: (a) bring an individual claim in small claims court if it qualifies; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service. Disputes between users (for example, between a Requester and a Provider about the underlying work) are not covered by this arbitration agreement, which applies only to disputes between you and Atlasio.

17.4 Class action waiver

You and Atlasio each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not as a plaintiff, claimant, or class member in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request (and only that claim or request) must be severed from the arbitration and brought in court, and all other claims will remain subject to arbitration.

17.5 Jury trial waiver

To the extent any dispute proceeds in court rather than arbitration, you and Atlasio each waive any right to a jury trial to the maximum extent permitted by law.

17.6 30-day right to opt out

You may opt out of this agreement to arbitrate and the class action waiver by sending written notice to privacy@atlasioapp.com with the subject line “Arbitration Opt-Out” within 30 days after you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. Opting out of arbitration will not affect any other provision of these Terms, and you will not be penalized for opting out. If you opt out, disputes will be resolved in court as described in Section 18.

17.7 Severability; survival

Except as stated in Section 17.4, if any part of this Section 17 is found unenforceable, the remainder will remain in effect. This Section 17 survives termination of these Terms and of your account.

18. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs Section 17. Subject to Section 17, any dispute that is not required to be arbitrated will be brought exclusively in the state courts located in the City and County of Denver, Colorado, or the United States District Court for the District of Colorado, and you and Atlasio consent to personal jurisdiction and venue in those courts.

19. Termination

You may stop using the Service and close your account at any time by contacting us at privacy@atlasioapp.com or using the tools in your account settings. We may suspend or terminate your access to the Service, remove your content, or cease offering the Service (in whole or in part) at any time, with or without notice, if we reasonably believe you have violated these Terms, if required to protect the Service or other users, or for operational or legal reasons; where practicable, we will provide notice.

Termination does not relieve you of the obligation to pay fees accrued before termination, and does not affect agreements already formed between users. Closing Tracker links and sessions associated with a terminated or deleted account may be revoked, but termination cannot erase copies another user saved outside Atlasio. Sections that by their nature should survive termination will survive, including Sections 2, 5 (accrued fees), 8 (license, to the extent stated), 9, 12 through 18, 21, and 23.

20. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice — such as by email, in-app notice, or a prominent posting on the Service — and update the “Last updated” date above. Changes take effect on the date stated in the notice, and your continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Service. Material changes to Section 17 will not apply to disputes for which either party had already provided notice before the change took effect.

21. General Provisions

  • Entire agreement. These Terms, together with the Privacy Policy and any fee schedules and policies referenced in them, are the entire agreement between you and Atlasio regarding the Service and supersede all prior agreements on that subject.
  • Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
  • No third-party beneficiaries. Except as stated in Section 10 with respect to Apple, these Terms do not create rights for any third party.
  • Force majeure. Atlasio is not liable for delays or failures caused by events beyond its reasonable control.
  • Electronic communications. You consent to receive notices and communications from us electronically, at the email address associated with your account or through the Service, and agree that they satisfy any legal requirement that communications be in writing.
  • Interpretation. Section headings are for convenience only, and “including” means “including without limitation.”

22. Text Messaging (SMS)

Atlasio offers optional transactional text messages. If you are invited to a Closing Tracker and provide closing-specific consent, we may send closing updates and requested tracker links. If you have a signed-in account, verify your number, and separately enable time-sensitive SMS alerts, we may send job and deal alerts covered by that preference. We send each category only after the consent applicable to it. You can withdraw consent at any time by replying STOP to any message and can disable optional account SMS alerts in the app; reply HELP for help. Message frequency varies with job, deal, or closing activity, and message and data rates may apply. Consent to texts is not a condition of using or purchasing the Service.

Mobile numbers and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We disclose mobile information only to service providers that deliver and administer messages or when required by law. This Section is separate from the in-platform messaging described in Section 6.

23. Contact Us

Questions about these Terms can be directed to:

Atlasio, Inc.
Attn: Legal
Email: privacy@atlasioapp.com